Effective Date: 12/01/2021
Description of Users and Acceptance of Terms
What Information We Collect/Receive; the Purpose of Collection and Use
In the course of operating the Website and the Services, Decusoft will collect (and/or receive) the following types of information. You authorize us to collect and/or receive such information and assume contractual responsibility for obtaining all consents as required under applicable laws and regulations.
Contact Information. We collect contact information on our Website when you subscribe to our newsletter, contact us or sign up to access and use our Services. Such contact information includes name, email address, mailing address, phone number, username, account number, and information about your business such as company name, company size and business type. We use this contact information to assess the needs of your business to determine suitable products, send you requested product or service information, register you or guests for an online event, respond to customer service requests, administer your account, send you a newsletter, respond to your questions and concerns, improve our Web site and marketing efforts, and conduct research and analysis.
Information Collected through the Services. In using our Services, Clients may provide and/or Decusoft may collect certain information and data (as defined in the applicable Client Agreement) from Client’s use of the Services. Decusoft uses such information and data in accordance with terms and conditions of the applicable Client Agreement. Decusoft does not have any direct relationship with individuals whose personal information may be processed by Decusoft as part of providing our Services to our Clients.
Testimonial Information. We display personal testimonials of satisfied customers on our Website in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at Info@Decusoft.com.
Other Information. In addition to the Contact Information and the Data, we may collect or receive additional information (the “Other Information”). Such Other Information may include:
- From Your Activity. In an ongoing effort to improve the Website and the Services we automatically collect certain information when visitors visit the Website and when Clients use the Services. This information consists of IP addresses, browser type and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, what sections of the Website visitors visit, and similar information concerning your use of the Website and the Services.
For Google Analytics, please visit: https://www.google.com/analytics
For Lucky Orange, please visit: http://www.luckyorange.com/
For G2Crowd, please visit: http://www.g2.com/
Social Media Widgets
Information Collected by or Through Third-Party Companies
In an ongoing effort to better understand our user, the Website, and the Services, we may analyze your information in aggregate form to operate, maintain, manage, and improve the Website and the Services. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our Services and the Website to current and prospective business partners and to other third parties for other lawful purposes.
Onward Transfer to Third Parties
With regard to the Principle of Accountability for Onward Transfer, for example, we remain liable if our agent processes such personal information in a manner inconsistent with the Privacy Shield Principles, unless we prove that we are not responsible for the event giving rise to the damage.
Opt-In to Certain Onward Transfers
We will not transfer your personal information to a third party acting as a controller without first providing you with information regarding the identity of such controller or the nature of such controller’s business, and obtaining your opt-in consent. When we provide this information regarding requested disclosure, we will include instructions for how to grant consent.
We will not disclose your sensitive personal information to any third party without first obtaining your opt-in consent. When we provide this information regarding requested disclosure, we will include instructions for how to grant consent.
In each instance, please allow us a reasonable time to process your response.
Disclosure to Public Authorities
We are required to disclose personal information in response to lawful requests by public authorities, including for the purpose of meeting national security or law enforcement requirements. We may also disclose personal information to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas.
Access to Personal Information and Your Choice
We acknowledge the individual’s right to access their personal information. If your personal information changes, you may correct, update, amend, remove, or ask to have it removed by making the change on your user account settings page, by emailing our Customer Support at Info@Decusoft.com or by contacting us by telephone or postal mail at the contact information listed below. Upon request we will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. If you no longer desire our service please contact us directly. We will respond to your request within a reasonable timeframe. We may require payment of a non-excessive fee to defray our expenses in this regard.
Out of respect for your privacy, you may choose to stop receiving communications from us by following the unsubscribe instructions included in our emails, by emailing our Customer Support at Info@Decusoft.com or express your preference by contacting us using the information listed below.
How We Protect Your Information
The security of personal information is important to us. When you enter sensitive information (such as log-in credentials) on our Website, we encrypt the transmission of that information using reasonable security. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it from loss, misuse, and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in processing and the nature of such data, and in compliance with applicable laws and regulations. You should keep in mind, however, that no internet transmission is 100% secure or error-free. In particular, e-mail sent to or from the Website and/or the Services may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail or other electronic means. If you have any questions about security on our Website, you can contact us at Info@Decusoft.com.
Links to 3rd Party Sites
Retention of Personal Information
Important Notice to All Non-U.S. Residents
Our servers are located in the US. If you are located outside of the US, please be aware that any information provided to us, including personal information, will be transferred from your country of origin to the US. Except in the case of data transfers under the EU-US Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework, your decision to provide such data to us, or allow us to collect such data through our Website or the Services, constitutes your consent to this data transfer.
Important Notice for Residents of the European Economic Area and Switzerland
Decusoft is subject to the investigatory and enforcement powers of the Federal Trade Commission.
California Privacy Rights
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to obtain certain information about the types of personal information that companies with whom they have an established business relationship (and that are not otherwise exempt) have shared with third parties for direct marketing purposes during the preceding calendar year, including the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. If you wish to submit a request pursuant to Section 1798.83, please contact Decusoft via email at Info@Decusoft.com.
In addition, Decusoft does not monitor, recognize or honor any opt-out or do not track mechanisms including general web browser, “Do Not Track” settings and/or signals.
70 Hilltop Road, Suite 1003
Ramsey, NJ 07446
Tel: (201) 785-0775
Fax: (201) 785-0774