Decusoft participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. We are committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List, https://www.privacyshield.gov/list.
We are responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. We comply with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, we are subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Under certain conditions, more fully described on the Privacy Shield website, https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
1. Information Collection and Use
We may collect the following personal information from you on our website:
- Contact Information such as name, email address, mailing address, phone number
- Unique Identifiers such as user name, account number, password
- Information about your business such as company name, company size, business type
We use this information to:
- Assess the needs of your business to determine suitable products
- Send you requested product or service information
- Register you or guests for an online event
- Respond to customer service requests
- Administer your account
- Send you a newsletter
- Respond to your questions and concerns
- Improve our Web site and marketing efforts
- Conduct research and analysis
Information Related to Data Collected through the Decusoft Services
Decusoft collects and processes 3rd party personally identifiable information under the direction of our Clients. We have no ownership of this information or any direct relationship with individuals whose personally identifiable information may be processed as part of providing our Service.
An individual who seeks access to their data, seeks to correct, amend or delete inaccurate data or wishes to opt-out of communications from a Decusoft Client should direct his/her query to the Decusoft Client he/she interacts with directly (the data controller). If a Decusoft Client requests that we remove personally identifiable information on their behalf, we will respond to their request within a reasonable timeframe.
Decusoft may transfer personal information to other companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients
Decusoft will retain personal data we process on behalf of our Clients for as long as needed to provide services and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Clients who use the services offered on our Site may submit the personal information of other individuals at their organization to register them as authorized users. It is the Clients obligation, as the data controller, to inform its authorized users about the purposes for which information about them is collected and may be used on this Service. Authorized users can update or remove their account information at any time by logging into the Site and editing their account information, or by contacting their administrator.
2. Information Sharing
- Service Providers
We may provide your personal information to companies that provide services to help us with our business activities such as hosting our website or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us and are contractually obligated to keep your information confidential.
Some of our pages utilize framing techniques to serve content to from our technology service providers while preserving the look and feel of our site. Please be aware that you are providing your personal information to these third parties and not to www.decusoft.com.
- Legal Disclaimer
We may also disclose your personal information:
- as required by law, such as to comply with a subpoena, or similar legal process
- when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
- in certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements,
- if Decusoft is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
- to any other third party with your prior consent to do so
3. User Access and Choice
If your personal information changes, you may correct, update, amend, remove, or ask to have it removed by making the change on your user account settings page, by emailing our Customer Support at Info@Decusoft.com or by contacting us by telephone or postal mail at the contact information listed below. Upon request we will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. If you no longer desire our service please contact us directly. We will respond to your request within a reasonable timeframe. We will retain your information for as long as your account is active or as needed to provide you services and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
- Opt-out Preferences
If you submit a request for more information about Decusoft products and services on our website, we will use your name, email address and phone number to contact and send the requested information to you. We may also periodically send out surveys to our customers. Out of respect for your privacy, you may choose to stop receiving communications from us by following the unsubscribe instructions included in our emails, by emailing our Customer Support at Info@Decusoft.com or express your preference by contacting us using the information listed below.
4. Tracking Technologies / Cookies
Technologies such as: cookies, tags and scripts are used by Decusoft and our marketing partners, affiliates, or analytics or marketing and support service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
Log Files – As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here). Please note this does not opt you out of being served ads. You will continue to receive generic ads.
The security of personal information is important to us. When you enter sensitive information (such as log-in credentials) on our website, we encrypt the transmission of that information using reasonable security. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Web site, you can contact us at Info@Decusoft.com
- Links to 3rd Party Sites
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at Info@Decusoft.com.
The registered guest may contact us at Info@Decusoft.com to request that we remove this information from our database.
- Social Media Widgets
- Changes To This Policy
70 Hilltop Road, Suite 1003
Ramsey, NJ 07446
Tel: (201) 785-0775
Fax: (201) 785-0774